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Most of us if not all of us already encountered this, ‘Would you like a drink?’  Or ‘should we order a drink?.’ Drinks and drinking are part of our social culture.  Drinking water is essential to all forms of life and without water one would not survive.  Essentially a beverage, as a form of liquid, is also a drink.  However, the rituals and the background to the two terms enable some subtle differences to be apparent. How do we define 'drink'? Drinks come in many different shapes and sizes.  The most common drinks are water, milk, juices, tea, coffee, soft drinks, and alcoholic drinks.  Alcoholic drinks such as wine and beer contain ethanol.  There are soft drinks or cool drinks, flavoured drinks, and carbonated drinks or fizzy drinks. Different countries have different names for their soft drinks ranging from soda, soda ‘pop’, and brand names like coco-cola, Pepsi.  The soft drink is made from refined cane syrup or corn syrup and u...

FOOD AND BEVERAGE DEPARTMENT Food and Beverage Department is responsible for maintaining the high quality of  food  and service, the  food  cost. The food  and beverage services sector contributes a great deal to the profits in the hospitality industry. With the increase in the importance of business meetings, a range of personal and social events, a large number of customers visit catering establishments frequently. The food and beverage professionals tirelessly work to intensify customers’ experience through their service.   Food and Beverage Services can be broadly defined as the process of preparing, presenting and serving food and beverages to the customers. F&B Services can be of the following two types: On-Premise  − Food is delivered where it is prepared. It is from the kitchen to the customer's table. The customer visits the premise to avail of the foodservice. The premises are kept well-equipped and well-finished to attrac...

The primary function of a hotel is to provide lodging accommodation. A large hotel is run by a general manager (GM) and an executive committee that consists of the key executives who head the major departments: rooms division director, food and beverage (F&B) director, marketing and sales director, human resources director, chief accountant or controller, and chief engineer or facility manager. These executives generally have a regional or corporate counterpart with whom they have a reporting relationship, although the general manager is their immediate superior. A hotel is made up of several businesses or revenue centers and cost centers. A few thousand products and services are sold every day. Each area of the specialty requires dedication and a quality commitment for each department to get little things right all the time. Management structure differs among larger, midscale, and smaller properties. The midscale and smaller properties are less complex in their management struc...

Hospitality is the relationship between a guest and a host, wherein the host receives the guest with goodwill, including the reception and entertainment of guests, visitors, or strangers. Louis, chevalier de Jaucourt describes hospitality in the Encyclopédie as the virtue of a great soul that cares for the whole universe through the ties of humanity. Hospitality is also the way we treat people, that is the service of welcoming receiving guests for example in hotels. Hospitality plays a fundamental role to augment or decrease the volume of sales of an organization hence every business should master it. Click here to learn more about hospitality.

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